As big data grows, we need to consider how to protect the people who use our products. We have to think about designing account defaults in favor of user security, protecting privacy, being transparent about the information we collect, and giving people full understanding to everything they share on the platforms we create.Yet, companies need to make money. How do we balance the use of data to inform product decisions while keeping ethics in mind?
"Consumer privacy and transparency: How much is enough?" (Interview)Joe Toscano, Founder of BEACON (Better Ethics and Consumer Outcomes Network)
Featured in "The Social Dilemma" (movie on Netflix), ex-Google Design consultant, Forbes author
"Responsible design" (Presentation)
Stephanie Lucas, Senior UX Designer and Trust Rep. at LinkedIn
Trick or trust? A critique on dark patternsJohn Adams, Cofounder of Alembic, #13 at Twitter (setup their infosec team), Security Advisor at Open Technology Fund
+ Corie Johnson, Design Team Manager at ZenBusiness, VP at the Operator Foundation
+ Andi Galpern, UX Content Strategist, Designer, and Researcher at Independent (formerly Adobe)
Researchers run surveys, ethnographic studies, user testing, and perform methods to add context and insights into the design process. But what does that process look like? In this talk, Alex will share the research and design process and how they work together.
It's important to ensure that researchers get the entire team involved and continue to evolve their research plan. Watch Michele Ronsen, expert user researcher, will walk us through her blueprint of how to create an effective UX research plan for you and your team.
User research is important, yet some companies don't have the budget or timeline for UX research. In this presentation, Megan will teach us how to move the needle with user research.
Daniel will show us what he looks for when hiring UX researchers, how to explain the bottom line and show impact when interviewing for a user research role.